Cancellation Policy

Accommodation

CANCELLATION/MODIFICATION OF A RESERVATION:

The following cancellation/modification policy will apply:

• The parties agree that all cancellations or alterations to bookings shall be done in writing only.
• Any modification/amendment/alteration to an existing confirmed booking itinerary resulting in the value of the revised booking
• being less than the original booking will constitute a cancellation.
• The cancellation policy will apply to that portion of the value by which the booking has been adjusted. Any modification to an
• existing booking’s date will constitute a cancellation followed by a new booking.

In the event of any cancellation within the periods provided for hereunder (given as days prior to arrival), NWR may charge the following penalty:

• 30 days and more prior to arrival date, no cancellation fees is payable – provided that any non-refundable/non-transferrable deposit will be forfeited;
• 29 – 15 days before arrival – 30% of the booking value will be forfeited;
• 14 – 7 days before arrival – 75% of the booking value will be forfeited
• 6 – 0 days before arrival – 100% of the booking value will be forfeited
• No shows – 100% of the booking value will be forfeited
• A 24 hours release period without attracting cancellation fee is allowed for reservations made within the 7 day to arrival period.

In the event of Travel restrictions and/or Lock down cancellations, the Covid-19 policy applies

Vehicles

CANCELLATION POLICY:

60 – 31 days before rental date, 25% of deposit

30 – 21 days before rental date, 40% of deposit

20 – 11 days before rental date, 60% of deposit

10 – 0 days before rental date, 100% of total invoice amount

IF BOOKING IS CANCELLED DUE TO COVID RESTRICTIONS, NO CANCELLATION FEE WILL BE CHARGED IF PROOF CAN BE PROVIDED